Security Door FAQ’s

Q Are you competitive?
A Most certainly. Many firms are Security Door franchises or agencies. Here at Dial A Door our Security Doors are made right here in Melbourne, factory direct straight to you. We bulk buy our materials, giving you tailor made security doors at the best possible prices, without compromising quality
 
Q Why do Security Door Company prices vary so much? 
A Daily we are bombarded with offers of inferior quality componentry we could make our security doors from. But unlike many other firms we resist. We’ve upheld the same high standards to make you, our valued customers as safe in your homes as possible. This we’ve done for over 40 years, keeping abreast of the latest in security door technology to bring you the best products possible, to put up with the daily use and abuse they need to put up with as well as give you security when it counts. We wont compromise, or pander to today’s “throw-away society”attitudes, which many firms cave in to and rely on. Years ago we only used to replace 30-40 year old doors. Now-a-days we’re replacing inferior doors that are only a few years old. Can YOU afford to do THAT ? Are you seeking a company with a conscience, and a pride and passion in what they do? In Dial A Door, you’ve found it !
 
Q Is there a point in getting a really good security door…all l want to do is keep the flies out?
A That’s the paradox. Your flyscreens can do that, but subliminally you realise you need more…that’s why you’ve called us. Did you know that about 26% of burglaries actually happen while people are home?  What do you do whilst you’re home? You leave doors and windows open for the breeze….sadly too many times at the homeowners own peril. We at Dial A Door hear sad stories every day you don’t want to hear. Yet, while house break-ins are not going through the roof necessarily, energy costs certainly are! Of course, on a hot night you can leave the airconditioner on all night, but you may not be able to afford the next power bill!  Yet, so far, the breeze is still FREE ! So INVEST in quality security doors from DIAL A DOOR, and you’ll find they are very cost effective as well as giving you peace of mind from flies AND potential intruders!
 
Q How quickly can I order my security door?
A We can usually arrange an appointment for one of our highly experienced security consultants to visit you within a few days.
Q Do you have showrooms?
A No, as all of our products are made to measure. Our security consultants will come to your home/business day or night with a full range of samples and assist you to find the best design and functionality solution available at an affordable price.
Q Can you come after hours as I work during the day?
A Yes. Our security consultants will make a mutually convenient time to visit you at your home.
Q How much are your security doors?
A Our made to measure security doors start from $299 which includes FREE installation.
Q How wide is your range of security doors?
A We are famous for having Melbourne’s biggest range of quality aluminium or steel security doors at the most competitive prices.
Q Do you also offer window security?
A Yes. We offer a huge range of flyscreens and window security grilles in steel or aluminium for total peace of mind.
Q How long have you been in business?
A We have secured thousands of Melbourne homes for nearly 40 years and have built an enviable reputation for quality that is second to none.
Q Do you sell InvisiGuard, Clear Shield or Supa Screen stainless steel security doors?
A No. We only sell our superior range of Clearvision – Just Mesh security doors and screens that are made from marine grade 316 stainless steel woven mesh. The major benefit of our exclusive Clearvision security doors is they offer a totally unobstructed fully transparent view from any angle & at a lower price.
Q Who installs my door?
A The secret to a superior long lasting security door is not just how it is manufactured but also how it is installed. All our doors are installed by our own in house installers who have many years experience in the industry.
Q How long will it take to manufacture my security door?
A This depends on the type of product you choose and the time of year. We normally quote 2-4 weeks. Rest assured that immediately your door is manufactured it will be fully installed for FREE.
Q What grade stainless steel mesh do you use?
A We only use superior marine grade 316 stainless steel woven mesh on our exclusive range of Clearvision – Just mesh security doors and screens which offer an unparalleled fully unobstructed view from any angle at a lower price.
Q How long has Clearvision – Just Mesh security doors and screens been on the market?
A Over 10 years
Q What maintenance is required on security doors and screens?
A Like all external products to ensure your security screens lasts, you need to clean your door/grille regularly to stop contaminants such as salt etc from building up.
Q Will my door rust?
A No. If you clean and care for your door regularly by following the maintenance instructions & providing you do not live close to the beach
Q Is your deadbolt locking system keyed on both sides?
A Dial a Door security doors are lockable from both sides and have the added safety feature and convenience of an internal snib rather than a key.
Q Can you customise doors to any size?
A Yes. All of our products are made to measure; we also manufacture porch enclosures for added security.
Q Do you offer a repair service?
A Yes. We can bring your old door back to life by re-furbishing and also offer a complete lock repair/replacement service at very competitive prices.
Q What are your steel doors made from?
A Our heavy duty steel security doors and window grilles are made from super strong Australian made BH steel welded frames for total peace of mind in a wide range of styles and colors
Q Do you offer a warranty?
A All our security doors/screens feature a 12 month warranty on construction, locking mechanisms and installation, providing the products are not misused and are maintained correctly.

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